Hi, I'm Ramona Aubry
I help you implement the GTM Operating System to MOVE your business further, faster.
Fractional Chief Customer Officer for growth-stage B2B SaaS, fixing churn, strengthening onboarding, and turning post-sale into a real revenue engine.
About Me
Fractional Chief Customer Officer & GTM OS Certified Partner
As a GTM OS Certified Partner, I help growth-stage B2B SaaS companies implement the Go-to-Market Operating System to fix churn, strengthen onboarding, and turn post-sale into a scalable revenue engine, without the cost of a full-time executive.
My work sits at the intersection of Customer Success and Revenue. I partner with CEOs, CROs, and operating partners to align sales, customer success, and account growth around one operating model, so retention improves, expansion becomes intentional, and customer experience becomes a measurable revenue lever.
My background spans international enterprises and high-growth startups on both sides of the Atlantic. With a PhD in Computational Linguistics and 15+ years inside AI-native companies, I bring an edge when translating technical product complexity into customer outcomes and expansion revenue.
The Problem
15 Reasons Why Your GTM Is Broken
Business is relying on heroic sales players and not plays
Sales, Marketing, and Customer Success are out of sync
You can't predict and forecast revenue for the next two quarters
Heavy discounting and feature wars are eroding your value prop
Your customers love you, but can't quantify their ROI at renewal time
You can't prioritize or say no to new initiatives
Your team is not aligned on an executive strategy
Your churn is killing your business
Your competitors are winning more market share
You are THE last to enter a deal cycle
Your team is reactive, not proactive
You want to go up-market but the customer base is SMB
Your analyst relations are weak, at best, to drive material influence
Your point of view is not differentiated with your product
You are struggling to go from a product to platform company
The GTM Operating System Can Help You Fix It.
The GTM Operating System (O.S.) is a proprietary eight-pillar framework designed to build and guide Go-to-Market strategy for B2B teams. Think of it as a blueprint and a map that connects strategy to execution and helps teams achieve alignment across functional silos.
- How do you give your team clarity, alignment, and trust?
- Which GTM metrics drive the health of your business?
- How else can you upserve your customers?
- How do customers experience your ROI?
- Where can you grow the most?
- Which products create the highest customer value?
- How will you engage customers with a differentiated POV?
- Which GTM motions get you to your revenue goal faster?
The Solution
Practical solutions that get results.
The GTM Operating System framework helps you address these challenges with practical solutions that get results, applied through a Fractional CCO lens across onboarding, retention, and expansion.
Define your ICP & prioritize segments
Stop chasing the wrong customers.
Build a roadmap around your highest-value products
Focus on what drives real revenue.
Develop a differentiated point of view
Stand out instead of competing on price.
Implement a GTM motions playbook
Repeatable plays that actually work.
Accelerate ROI & time-to-value
Turn customers into advocates, fast.
Focus on data-driven customer and product insights
Fuel NRR growth.
Create an executive GTM dashboard
Full visibility, no surprises.
Align teams with clarity & trust
Move faster, execute better.
What GTM Leaders are Saying
"From defining what Go-To-Market (GTM) actually is, to sharing insights, processes, and frameworks for anybody to jump in, invite the teams and get aligned."
"The GTM Operating System is the most powerful model on the market, and I'd love nothing more than to see it become the go-to standard for all GTM leaders."
"From ICP scoring, understanding relevant market vs total addressable market, to how to prove ROI, every pillar was full of insights. I'd recommend this to any founder or professional who wants to stay ahead."
"The GTM O.S. has completely transformed the way we work. Our team is more aligned than ever, and we're making better decisions and executing more effectively."
Let's Work Together
Implement the GTM Operating System and turn post-sale into a real revenue engine.
I can help you implement the GTM Operating System in your business to achieve faster growth, better alignment, and improved go-to-market performance.
- Implement the GTM Operating System in your organization
- Align your sales, marketing, and customer success teams
- Create a data-driven GTM strategy that drives growth
- Develop a clear roadmap for your GTM transformation
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